A Broken Clock is correct twice a day – How to work with a coworker who needs to win and always be right

broken clockThis guest blog has been provided by Kevin Sheridan, best-selling author and innovator in the field of Employee Engagement.

Ever work with a co-worker who consistently needed to be “right,” even if someone clearly shows them that they are in the wrong?  Simply put, it is not fun.

So here are 4 sure-fire ways to successfully work with these know-it-alls:

  1.  Let them win.  Rather than expending energy and time trying to convince them otherwise, re-direct that energy toward a workplace issue or co-worker that is far more important to you.

  1. Walk away. Unless the stance this individual is taking will severely damaging to your brand or customers, it is best to disengage yourself from the dialogue and simply let the person go argue with someone else. 
  1. Talk to their boss. Recognizing that your relationship with this person is a peer-to-peer one, leverage the management structure by speaking to their boss and encouraging him/her to have a coaching conversation with the individual, especially if this individual’s stance or decision will be damaging to the company.  The chance of the co-worker more actively listening to their boss and considering an alternative view is far greater than it would be with you. 
  1. Let them fail. Once they fail, they are more likely to see that their original position was not correct.  You can make an attempt to coach them on seeing that, in retrospect, that their approach/solution was not the right one.  Or alternatively, instead of directly coaching them, you might gingerly ask them if, in retrospect, they would have handled things differently (this is a sage and somewhat sneaky way of letting them discover the better perspective on their own).



This guest blog has been provided by Kevin Sheridan, best-selling author and innovator in the field of Employee Engagement.

Kevin Sheridan is an Internationally-recognized Key-Note Speaker, a New York Times Best Selling Author, and one of the most sought-after voices in the world on the topic of employee engagement.   He spent thirty years as a high-level Human Capital Management consultant, helping some of the world’s largest corporations rebuild a culture that fosters productive engagement, earning him several distinctive awards and honors. Kevin’s premier creation, PEER®, has been consistently recognized as a long- overdue, industry-changing innovation in the field of Employee Engagement.  His book, “Building a Magnetic Culture,” made six of the best seller lists including The New York Times, Wall Street Journal, and USA Today.  He is also the author of The Virtual Manager, which explores how to most effectively manage remote workers. 

Kevin received a Master of Business Administration from the Harvard Business School in 1988, concentrating his degree in Strategy, Human Resources Management, and Organizational Behavior.  He is also a serial entrepreneur, having founded and sold three different companies. Kevin can be reached via email at kevin@kevinsheridanllc.com, on LinkedIn at http://www.linkedin.com/in/kevinsheridan1 and on twitter @kevinsheridan12. His webpage is www.kevinsheridanllc.com.

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