This guest blog has been provided by Kevin Sheridan, best-selling author and innovator in the field of Employee Engagement. Anyone who has ever worked directly with customers or clients knows that at times, people can be very demanding, ornery, and sometimes, downright nasty in their … Continue reading 8 Customer Service Tips Every Employee Should Know
This guest blog has been provided by Kevin Sheridan, best-selling author and innovator in the field of Employee Engagement. The #MeToo movement has shined a powerful spotlight on the gender gap in the workplace. Not only did it reveal the prevalence of sexual harassment in … Continue reading The Disturbing Signs That We Have A Long Way To Go In Closing The Workplace Gender Gap
This guest blog has been provided by Kevin Sheridan, best-selling author and innovator in the field of Employee Engagement. I just returned from an amazing 30-day cruise of the Indian Ocean, which included ports of call in 12 different countries. While at sea one day … Continue reading Message In A Bottle: Your New Year’s Resolutions Should Include An Honest Assessment Of Your Workforce Communication Strategy
15 years ago the first of the Millennials burst out of college and into our workplaces carrying what seemed then to be an unbelievably foreign and complex set of expectations for what work ought to be. Companies that failed to recognize and adjust to the changing … Continue reading Gen Z: Agents of Change
With 2019 on the horizon, many of us begin to make plans for improvements in the New Year. It’s no coincidence that gym memberships and subscriptions to weight-loss plans spike exponentially every January! For organizations, there is no time like the present to examine their … Continue reading 5 New Year’s Resolutions for Engaging with the Modern Workforce
With the Calendar now having turned to December, my thoughts turn to Christmas, and more specifically my family’s tradition of watching (and re-watching) Christmas movies! But before it’s time to settle in by the fireplace with some eggnog to watch some old favorites, I thought … Continue reading What can Clark Griswold and Buddy the Elf Teach us about Employee Engagement?
Top performing companies recognize the positive correlation between investments in employee engagement and driving business outcomes. They also recognize that although there are many factors that influence employee engagement, technology has a key role to play in this equation. They realize technology isn’t just for … Continue reading What is The Role of Technology in Employee Engagement?